Privacy Policy

Effective Date: 05 June 2024

1. Introduction

Welcome to Icon Signs, a signage company based in Auckland, New Zealand. At Icon Signs, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, storage, and sharing of your personal information. By using our website, https://iconsignstesting.wpcomstaging.com/, you consent to the practices described in this policy.

2. Data Collection

We collect personal data to provide and improve our services. The types of personal data we may collect include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Order Information: Details related to the products and services you purchase.
  • Payment Information: Credit card details or other payment information.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
  • Communication Data: Records of your communications with us, including emails and phone calls.

3. Data Usage

We use your personal data for the following purposes:

  • To Provide Services: To process your orders, deliver products, and provide customer support.
  • To Improve Our Services: To analyze usage patterns and improve our website and services.
  • To Communicate with You: To send you updates, promotional materials, and respond to your inquiries.
  • For Legal and Compliance: To comply with legal obligations and protect our rights.

4. Data Storage

We take appropriate measures to ensure that your personal data is securely stored and protected against unauthorized access, loss, or destruction. Your data is stored on secure servers located in New Zealand and may also be processed by our partners who provide technical support and services.

5. Data Sharing

We may share your personal data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, and marketing.
  • Legal Obligations: Authorities when required to comply with legal obligations or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

6. Security Measures

We implement a variety of security measures to maintain the safety of your personal data. These measures include encryption, secure access controls, and regular security audits. Despite these efforts, no system can guarantee complete security, so we encourage you to take precautions when sharing personal data online.

7. Users’ Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data that we hold.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Restriction of Processing: You can request the limitation of the processing of your data.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your data for certain purposes.

To exercise these rights, please contact us at sales@iconsigns.co.nz.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve your browsing experience. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant changes by email or through our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Icon Signs
85 Kerwyn Avenue,
East Tāmaki, Auckland 2013,
New Zealand
Email: sales@iconsigns.co.nz

Thank you for trusting Icon Signs with your personal data. We are committed to protecting your privacy and ensuring a safe online experience.